isifiso | eco friendly products uk | Sustainable products UK


Privacy Policy & GDPR

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Privacy policy

This privacy policy will explains how this website & isifiso. collects, stores, protects, & utilize personal information provided by you when use the website.

isifiso. is committed to protecting and respecting your privacy. Please read the following carefully to understand how your personal data is managed. For the purpose of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation (GDPR), the data controller is isifiso.

isifiso privacy policy - eco friendly products

What information is used?

The website collects and processes the following data about you:

Information you provide​

This is information about you that you provide by filling in forms on this website or by corresponding with us by phone, e-mail or otherwise. It only includes basic personal data required for you to be able to use our site, subscribe to a service, search for a product, place an order through the site, participate in social media functions on the site, enter a competition, promotion or survey and when you report a problem with the site. The information you provide may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.

Information collected about you​​

With regard to each of your visits to our site, the website will automatically collect the following information: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used.

Information received from other sources​

This is information received about you if you use any of the other websites isifiso. operates or the other services provided.


The website uses cookies to distinguish you from other users of the website. For detailed information on the cookies used and the purposes for which it is used, see the Cookie Policy.

How is this information used?

Information held about you is used in the following ways:

Information you provide​

We will use this information: to carry out our obligations arising from any contracts entered into between you and isifiso and to provide you with the information and services that you request from us: to notify you about changes to our service.

Information collected about you​

We will use this information: to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to improve our site to ensure that content is presented in the most effective manner for you and for your computer; to allow you to participate in interactive features of our service, when you choose to do so; as part of our efforts to keep our site safe and secure;

Information received from other sources​

We will combine this information with information you give to us and information collected about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

What we would also like to do with the information

At isifiso., your privacy is taken seriously and your Information will be used as mentioned above. However from time to time, we would like to inform you of any future offers or how isifiso. is doing. This Information is not shared with third party. You can unsubscribe at any time by sending us a message via the contact page.

How do we share your information?

You acknowledge and agree that from time to time we have the right to share your personal information with:

  • Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
  • Selected third parties including:
    • Rocket Science Group, LLC for use of their service, Mailchimp to send you our newsletter, if you consent;
    •  AWeber for use of their service to collect email addresses from ETSY orders, if you consent;
    •  SquareUp Pte Ltd. for processing payments
    •  Royal Mail Group Ltd for postal services
    •  Analytics and search engine providers that assist us in the improvement and optimisation of the site

You acknowledge and agree that from time to time we have the right to share your personal information with:

We will disclose your personal information to third parties:

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms and conditions and other agreements; or to protect the rights, property, or safety of isifiso., our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where do we store your information?

All information we receive is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers of our host.

Once the information is received, there is a Data Protection regime in place to oversee the effective and secure processing of your personal data and we will use strict procedures and security features to try to prevent unauthorised access

For the purposes of sending you our newsletter (if you consent) and processing payments, we use service providers that are based in and whose servers are also based in, the United States. We ensure that these service providers have mechanisms in place to ensure that your data is secure and that they adhere to the EU Commission’s standards for export of personal to the United States.

No other third parties that are not mentioned in the Privacy Policy have access to your personal data unless the law allows them to do so.

However and unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site at transmission stage; any transmission is at your own risk.

How long do we keep your information for?

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. The Information we use for marketing purposes will be kept until you notify us that you no longer wish to receive this information.

What are your rights?

If at any point you wish to know which Information we are processing about you, or if you do not wish for us to process your Information anymore or if you believe the Information we process on you is incorrect or obsolete you can request to see this Information and/or have it corrected or deleted by contacting us via the contact page

If you wish to raise a complaint on how we have handled your Information, please contact us to have the matter investigated. If you are not satisfied with our response or believe we are processing your Information not in accordance with the law you have the right to complain to the Information Commissioner’s Office

Want to know more or have any questions? Send us a message.

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